Two questions decide almost every Florida roof claim. What broke the roof, and what does your policy say about that cause? A storm that tears off a slope of shingles is the classic covered loss. Twenty years of sun is not. Most of the arguments happen in the gray area between the two.
| What happened | Usually covered? |
|---|---|
| Hurricane or windstorm strips shingles or tiles | Yes, minus your deductible |
| A tree falls on the roof in a storm | Yes, minus your deductible |
| The roof is brittle, curling or leaking from age | No |
| Poor installation or skipped maintenance caused the leak | No |
This page gives the overview and points to a deeper guide for each piece. We are roofers, so we stick to the roof and leave the policy reading to you and your agent (here is why).
Is it storm damage or wear?
Policies pay for sudden, accidental loss from a covered peril. Around Orlando that mostly means wind, hurricanes and falling limbs. They do not pay for aging. Shingles that crack and shed granules after two decades in Florida sun are a maintenance item.
A dated photo report is the best way to tell the two apart. Creased tabs and missing shingles on the windward side point to a storm. Even granule loss across every slope points to age. Our signs you need a new roof guide shows both, and a free roof inspection puts them on paper.
Which deductible comes off a roof claim?
A Florida policy can carry three deductibles that touch the roof:
- All other perils. The everyday deductible for losses that are not hurricanes.
- Hurricane. Usually a percentage of your dwelling limit. Before writing the policy, an insurer has to offer you a $500 choice and 2, 5 and 10 percent choices, though homes with larger dwelling limits can be offered fewer (section 627.701, Florida Statutes). Our hurricane deductible guide works through the math.
- Roof. Some policies add a separate roof deductible, capped at 2 percent of Coverage A or half the cost to replace the roof, whichever is less. It does not apply to hurricane losses.
How does roof age change the claim?
Age matters twice. First, it affects whether you can get or keep coverage at all. Under section 627.7011, Florida Statutes, age alone cannot sink a roof under 15 years old, and older roofs get a chance to prove their remaining life. Our Florida roof age and insurance guide explains that rule.
Second, some policies pay older roofs on a schedule or at actual cash value through an endorsement. That changes the check, not the coverage question. Find the word "roof" on your declarations page and in every endorsement, and ask your agent which basis applies.
Will they pay for the whole roof or one slope?
Small, local damage usually gets a repair. Widespread damage, or a code requirement to redo more, can push the claim to a full roof.
On roofs installed before the 2007 Florida Building Code, the 25% roof rule can force a full section to current code once repairs pass a quarter of it. The extra cost to meet code falls under law and ordinance coverage, which Florida insurers have to offer you, capped at a quarter or half of Coverage A. On roofs that do not match after a repair, see our Florida roof matching law guide.
Why did I get two checks?
On a replacement cost policy, Florida law has the insurer pay at least actual cash value up front, minus the deductible, and the balance as the work gets done. That is why roof claims often pay in stages. If your lender is named on the check, our guide to the mortgage company holding your roof check explains the endorsement process.
When is the filing deadline?
A new claim must reach your insurer within one year of the loss date, and 18 months to add more damage from the same event (section 627.70132, Florida Statutes). Waiting makes it harder to prove the storm did it. What to do after roof storm damage lays out the first week.
What will a roofer ask me to sign?
After a storm, Florida limits what a contractor can offer and say. No deductible waivers, gifts or cash for a claim. No policy advice. No taking over your benefits on a policy written since 2023. A written, itemized estimate before any repair agreement (section 489.147, Florida Statutes). The roofer deductible and claim guide covers each rule and the contract notices you should see.
Where should I start?
Get the roof documented before you call the insurer. A free roof inspection gives you a photo report that separates storm damage from age, which you can hand to your adjuster and your agent. If the roof needs replacing either way, our roof replacement service and financing options are there.
Sources
- Florida Statutes s. 627.7011, roof age, replacement cost and law and ordinance coverage
- Florida Statutes s. 627.701, hurricane and roof deductibles
- Florida Statutes s. 627.70132, notice of property insurance claims
- Florida Statutes s. 627.7152(13), assignment of benefits for policies issued on or after January 1, 2023
- Florida Statutes s. 489.147, prohibited property insurance practices by contractors
